The importance of people skills in business should never be underestimated. They can be a key aspect of successfully engaging both with your customers, your suppliers and your staff. A better awareness of your own people skills can help improve business relationships, make decision processes more inclusive and to more easily avoid or resolve conflict. In this module a number of techniques and approaches are presented to help you navigate this often unfamiliar territory.
Course Content
Personality Types and People Skills
Business Conversations
Self Development
